2010 FORD FUSION — Complaint #1774359
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed October 19, 2021
NHTSA complaint #1774359 (ODI reference 11437424) concerns a 2010 FORD FUSION and was filed on October 19, 2021. The owner reports the failure occurred on June 26, 2021. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
While driving vehicle in normal weather conditions, power steering suddenly went out unexpectedly while driving myself, mother, and grandmother to the store. There was no warning and car was driving just fine prior to the power steering failure. Had to pull off road and call tow truck as i was unable to steer vehicle which was extremely dangerous. I am thankful I was not on freeway. Once power steering went out, power assist failure light came on dash. Car was towed to Ford dealership and was told dtc u3000 code came up when scanned meaning power steering gear (rack and pinion) needed to be replaced and car no longer drivable. Repair cost $2200 at Ford dealership. Car still not repaired as I canât afford the repair. I understand some 2010-2015 fusions had same problem and were recalled and repaired. Frustrated as my vehicle has not been recalled for same issue as other models. Car has 133,000 miles and always been maintained.
Complaint Details
| NHTSA Complaint ID | 1774359 |
| ODI Number | 11437424 |
| Date Filed | October 19, 2021 |
| Failure Date | June 26, 2021 |
| VIN | 3FAHP0HA6AR |
Similar STEERING:GEAR BOX (OTHER THAN RACK AND PINION) Complaints for 2010 FORD FUSION
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.