2013 FORD EDGE — Complaint #1773034
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC filed October 12, 2021
NHTSA complaint #1773034 (ODI reference 11436464) concerns a 2013 FORD EDGE and was filed on October 12, 2021. The owner reports the failure occurred on October 1, 2021. The vehicle had 105,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:hydraulic, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar service brakes, hydraulic:power assist:hydraulic failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Edge. The contact stated while driving at 5 MPH, the brake pedal was depressed and made an abnormal hissing sound, and felt soft. The contact also stated the brake pedal hesitated to respond, causing a 5-10 feet stopping distance delay. The vehicle was taken to the dealer who diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure and advised the contact that the vehicle could not be repaired under an unknown customer satisfaction program due to the manufacture on date. The vehicle was not repaired. The approximate failure mileage was 105,000.
Complaint Details
| NHTSA Complaint ID | 1773034 |
| ODI Number | 11436464 |
| Date Filed | October 12, 2021 |
| Failure Date | October 1, 2021 |
| VIN | 2FMDK4KCXDB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.