2022 HYUNDAI TUCSON — Complaint #1772868
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:INFOTAINMENT filed October 11, 2021
NHTSA complaint #1772868 (ODI reference 11436339) concerns a 2022 HYUNDAI TUCSON and was filed on October 11, 2021. The owner reports the failure occurred on October 11, 2021. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as equipment:electrical:infotainment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar equipment:electrical:infotainment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Wireless Apple Carplay disconnects randomly causing loss of onscreen maps and turn by turn directions. Hands free phone calls are also dropped. This creates a very dangerous, not to mention annoying situation when driving in busy traffic and depending on the map guidance. It has caused me to take my attention off the road trying to get the system to reconnect so I do not miss an exit or turn. Many others with the same make/model vehicle are complaining of this same defect on the internet. Today it happened 20-30 times on a 3hr trip. Most times it reconnects on its own after a some time. Sometimes I have to manually hard reboot the infotainment system to get it back. I have been to the dealer and have called Hyundai care. No one seems to know what the issue is. They just kind of give me the runaround. The dealer admitted there is a problem but had no solution. Carplay is supposed to make driving safer by putting your phone GPS etc on the car screen for safe hands free operation. These d
Complaint Details
| NHTSA Complaint ID | 1772868 |
| ODI Number | 11436339 |
| Date Filed | October 11, 2021 |
| Failure Date | October 11, 2021 |
| VIN | 5NMJCCAE6NH |
Similar EQUIPMENT:ELECTRICAL:INFOTAINMENT Complaints for 2022 HYUNDAI TUCSON
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.