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2010 INFINITI FX35 — Complaint #1772514

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NHTSA Complaint about SUSPENSION:MULTIPLE AXLE:TORQUE ARM filed October 8, 2021

NHTSA complaint #1772514 (ODI reference 11436079) concerns a 2010 INFINITI FX35 and was filed on October 8, 2021. The owner reports the failure occurred on October 6, 2021. The vehicle had 98,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as suspension:multiple axle:torque arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI FX35 cohort independently describe similar suspension:multiple axle:torque arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 INFINITI FX35 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 INFINITI FX35
Component
SUSPENSION:MULTIPLE AXLE:TORQUE ARM
State
Ohio
Mileage
98,000 mi

Complaint Description

The contact owns a 2010 Infiniti FX35. The contact stated while driving 40 MPH, an abnormal banging sound was coming from the vehicle without warning. The contact was unaware of what caused the banging noise. The contact slammed on her brakes and the vehicle independently veered to the left. The contact notified the independent mechanic who inspected the vehicle and discovered that the left torque arm had corroded and detached from the subframe. The contact then took the vehicle to a dealer where she was given an estimate for the repair. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,000. The consumer stated the vehicle was repaired.

Complaint Details

NHTSA Complaint ID 1772514
ODI Number 11436079
Date Filed October 8, 2021
Failure Date October 6, 2021
VIN JN8AS1MW3AM

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.