2010 CADILLAC SRX — Complaint #1771825
Open-data reference.
NHTSA Complaint about ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE filed October 5, 2021
NHTSA complaint #1771825 (ODI reference 11435530) concerns a 2010 CADILLAC SRX and was filed on October 5, 2021. The owner reports the failure occurred on June 1, 2021. The vehicle had 98,000 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as electronic stability control (esc):control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar electronic stability control (esc):control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The vehicle was taken to the dealer, and another dealer, Herman Jenkins Motors Inc (2030 W Reelfoot Ave, Union City, TN 38261) on separate occasions for an unknown diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that all of the recalls for the vehicle were repaired. The failure mileage was approximately 98,000. THE CONSUMER STATED THE STABILITRAK AND ABS WARNING LIGHTS WERE ILLUMINATED, AS WELL AS OTHER LIGHTS. THE BRAKES WOULD LOCK UP.
Complaint Details
| NHTSA Complaint ID | 1771825 |
| ODI Number | 11435530 |
| Date Filed | October 5, 2021 |
| Failure Date | June 1, 2021 |
| VIN | 3GYFNAEY5AS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.