2015 CADILLAC SRX — Complaint #1770069
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH filed September 24, 2021
NHTSA complaint #1770069 (ODI reference 11434248) concerns a 2015 CADILLAC SRX and was filed on September 24, 2021. The owner reports the failure occurred on August 5, 2021. The vehicle had 74,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:high/low beam dimmer switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar exterior lighting:headlights:high/low beam dimmer switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Cadillac SRX. The contact stated while driving 65 MPH, the headlights were significantly dim, and she was unable to see the road. There were no warning lights illuminated. The vehicle was taken to the independent mechanic and the light bulbs were replaced; however, the failure had been reoccurring while driving. The vehicle was taken back to the independent mechanic who diagnosed that the headlight assemblies needed to be replaced. The vehicle was then taken to the dealer who informed the contact she would be responsible for the cost of the repair since the VIN was not included in a recall. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mile
Complaint Details
| NHTSA Complaint ID | 1770069 |
| ODI Number | 11434248 |
| Date Filed | September 24, 2021 |
| Failure Date | August 5, 2021 |
| VIN | 3GYFNBE31FS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.