2020 MAZDA CX-5 — Complaint #1769988
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:CHIME filed September 24, 2021
NHTSA complaint #1769988 (ODI reference 11434194) concerns a 2020 MAZDA CX-5 and was filed on September 24, 2021. The owner reports the failure occurred on September 1, 2021. The vehicle had 10,000 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as electrical system:adas:blindspot:warning:chime, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-5 cohort independently describe similar electrical system:adas:blindspot:warning:chime failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 MAZDA CX-5 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Mazda CX-5. The contact noticed that while driving at approximately 70 MPH, the passenger blind spot monitoring light and sound failed to operate. The contact mentioned that the vehicle failed to let her know when a vehicle was nearby her. The vehicle was taken to the dealer where they reset the monitor however, the failure recurred days later. The contact mentioned that the failure recurred several times. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Complaint Details
| NHTSA Complaint ID | 1769988 |
| ODI Number | 11434194 |
| Date Filed | September 24, 2021 |
| Failure Date | September 1, 2021 |
| VIN | JM3KFACM6L0 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.