2014 KIA SOUL — Complaint #1769215
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE filed September 20, 2021
NHTSA complaint #1769215 (ODI reference 11433602) concerns a 2014 KIA SOUL and was filed on September 20, 2021. The owner reports the failure occurred on April 2, 2021. The vehicle had 57,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SOUL cohort independently describe similar engine and engine cooling:engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 KIA SOUL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Kia Soul. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V750000 (Engine) however, while pulling into the driveway the contact heard an abnormal sound coming from the vehicle. The contact inspected the vehicle and became aware that the engine oil level was low. The contact added a quart of oil to the engine. Several days later while the vehicle was started, the contact heard the same abnormal sound coming from the vehicle. Additionally, the engine temperature was elevated, and the vehicle was consuming oil. The contact reached out to an independent mechanic about the failure and was informed over the phone that the vehicle might need a new engine. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Complaint Details
| NHTSA Complaint ID | 1769215 |
| ODI Number | 11433602 |
| Date Filed | September 20, 2021 |
| Failure Date | April 2, 2021 |
| VIN | KNDJP3A55E7 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.