2015 JEEP GRAND CHEROKEE — Complaint #1767299
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, DIESEL: PRE-HEATER filed September 8, 2021
NHTSA complaint #1767299 (ODI reference 11432184) concerns a 2015 JEEP GRAND CHEROKEE and was filed on September 8, 2021. The owner reports the failure occurred on March 1, 2021. The vehicle had 117,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as fuel system, diesel: pre-heater, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar fuel system, diesel: pre-heater failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was illuminated. The contact took the vehicle to the dealer who determined no failure indicated for the tires. The contact stated that every time they brought the vehicle in for inspection no failure was indicated despite the contact filling the tires with air. The contact stated that while driving on the freeway when they were attempting to drive the speed limit of 65 mph their vehicle could not accelerate beyond being between 45-50 mph. The contact was able to pull off the ramp where the vehicle eventually came to a seize. The vehicle began to smoke on the front end. The vehicle never turned into a full-blown fire however it did remain extremely overheated for a total of about 2 days. There were
Complaint Details
| NHTSA Complaint ID | 1767299 |
| ODI Number | 11432184 |
| Date Filed | September 8, 2021 |
| Failure Date | March 1, 2021 |
| VIN | 1C4RJFAG9FC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.