2019 FORD F-250 — Complaint #1767037
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT filed September 7, 2021
NHTSA complaint #1767037 (ODI reference 11431993) concerns a 2019 FORD F-250 and was filed on September 7, 2021. The owner reports the failure occurred on September 6, 2021. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension:front, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 cohort independently describe similar suspension:front failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD F-250 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Hi on September 06, 2021 at around 10:00am i was driving west on Freeway 10, I was with my family (wife and two kids 5 and 2 year old) on the carpool lane of a very busy freeway in San Gabriel valley. And when my truck started going over 60 mph it started violently shaking. My family and me held tight to the truck, I held on to the steering wheel as hard as I could while I slowly decreased the speed. I was able to bring the speed down to 30mph but the shaking would not stop. I slowly merged across the lanes and came a complete stop on the side of the freeway. I got out of the truck and inspected the outside to see if anything visible broke. After I checked the outside and got back and checked the screen but no messages were given for any sort of malfunction. i tried driving the truck again but at low speed 50mph and the issue did not occurred again, I'm afraid to drive 65 to 70 mph on this truck again and my wife was terrified, saying she could of not imagine what would of happened if
Complaint Details
| NHTSA Complaint ID | 1767037 |
| ODI Number | 11431993 |
| Date Filed | September 7, 2021 |
| Failure Date | September 6, 2021 |
| VIN | 1FT7W2BT4KE |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.