2021 HONDA PASSPORT — Complaint #1766239
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN filed September 1, 2021
NHTSA complaint #1766239 (ODI reference 11431414) concerns a 2021 HONDA PASSPORT and was filed on September 1, 2021. The owner reports the failure occurred on May 28, 2021. The vehicle had 3,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system:adas:video monitor/screen, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PASSPORT cohort independently describe similar electrical system:adas:video monitor/screen failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 HONDA PASSPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Honda Passport. The contact stated while driving 40-45 MPH, the instrument panel lights, and GPS navigator screen inadvertently turned black. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the dashboard wiring connectors were faulty. The contact stated that the vehicle was not repaired as the parts for repair were not yet available. The contact stated that the failure had been reoccurring upon starting the vehicle and while driving. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The approximate failure mileage was 3,000.
Complaint Details
| NHTSA Complaint ID | 1766239 |
| ODI Number | 11431414 |
| Date Filed | September 1, 2021 |
| Failure Date | May 28, 2021 |
| VIN | 5FNYF8H05MB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.