2014 JEEP COMPASS — Complaint #1766173
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS filed September 1, 2021
NHTSA complaint #1766173 (ODI reference 11431364) concerns a 2014 JEEP COMPASS and was filed on September 1, 2021. The owner reports the failure occurred on July 15, 2018. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:cooler/radiator:hoses and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP COMPASS cohort independently describe similar power train:automatic transmission:cooler/radiator:hoses and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP COMPASS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Jeep Compass. The contact stated while driving 60 MPH, the warning message "Automatic Transmission overheating " appeared on the instrument panel and the vehicle began to stall. The contact was able to veer to the side of the road and turned off the vehicle for a short period. The contact stated as she restarted the vehicle, she was able to drive to her destination. The vehicle was taken to the dealer who diagnosed that the automatic transmission system was overheating, and the thermostat needed to be replaced. The contact stated the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that they could not provide further assistance and advised the contact to turn off the vehicle whenever the failure reoccurred so the vehicle could cool off. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
Complaint Details
| NHTSA Complaint ID | 1766173 |
| ODI Number | 11431364 |
| Date Filed | September 1, 2021 |
| Failure Date | July 15, 2018 |
| VIN | 1C4NJDEB1ED |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.