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2015 FORD FUSION — Complaint #1765521

Open-data reference.

NHTSA Complaint about STEERING:GEAR BOX:MOUNTING BRACKET filed August 29, 2021

NHTSA complaint #1765521 (ODI reference 11430885) concerns a 2015 FORD FUSION and was filed on August 29, 2021. The owner reports the failure occurred on August 19, 2021. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as steering:gear box:mounting bracket, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:gear box:mounting bracket failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD FUSION
Component
STEERING:GEAR BOX:MOUNTING BRACKET
State
Massachusetts

Complaint Description

The car was being driven 30-40 MPH. There were no warning lights on and no prior issues. Power steering failed preventing the car from being steered. Luckily the road was straight and no cars were around. Car was stopped blocking the lane it was in. If the road was curving or traffic was around a crash would have been unavoidable. At time of failure lights started to flash including the message 'POWER STEERING ASSIST FAULT". Car was towed to dealer. Steering gear replaced at a cost of $2,997. Mileage on the car was 53,000 miles

Complaint Details

NHTSA Complaint ID 1765521
ODI Number 11430885
Date Filed August 29, 2021
Failure Date August 19, 2021
VIN 3FA6P0SU8FR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.