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2019 CHEVROLET EQUINOX — Complaint #1765144

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NHTSA Complaint about EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING filed August 26, 2021

NHTSA complaint #1765144 (ODI reference 11430604) concerns a 2019 CHEVROLET EQUINOX and was filed on August 26, 2021. The owner reports the failure occurred on August 1, 2019. The vehicle had 10,000 miles on the odometer at the time of the incident. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as equipment adaptive/mobility:vehicle controls:braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX cohort independently describe similar equipment adaptive/mobility:vehicle controls:braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 CHEVROLET EQUINOX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 CHEVROLET EQUINOX
Component
EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING
State
New Hampshire
Mileage
10,000 mi

Complaint Description

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

Complaint Details

NHTSA Complaint ID 1765144
ODI Number 11430604
Date Filed August 26, 2021
Failure Date August 1, 2019
VIN 3GNAXYEX2KL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.