2012 FORD EDGE — Complaint #1763789
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS filed August 18, 2021
NHTSA complaint #1763789 (ODI reference 11429599) concerns a 2012 FORD EDGE and was filed on August 18, 2021. The owner reports the failure occurred on August 17, 2021. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar service brakes, hydraulic:foundation components failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
In June of 2018 with 48,182 miles on my vehicle, I experienced the brake pedal very hard to push some of the time, and then other times, the brakes would not stop and you could hear air come out from the brake pedal. Realizing this was a hazard for myself and other drivers, I took my car into a Ford Dealership. They stated that there was a recall on the brake booster and replaced the part free of charge. In November of 2020 with 80,060 miles on my vehicle, the exact thing happened again. I contacted the Ford Dealership, they stated there is no other recall and because it had been over 12 months from the first replacement that they could not replace it free of charge, so I paid a shop over $500 to replace the brake booster again. Now, August 17th, 2021 less than 9 months later and only 10,000 more miles on my vehicle it has happened again! The Ford Dealership recommended that I contact Ford's corporate office. Ford Corporate told me that they will not cover the cost to repair my ve
Complaint Details
| NHTSA Complaint ID | 1763789 |
| ODI Number | 11429599 |
| Date Filed | August 18, 2021 |
| Failure Date | August 17, 2021 |
| VIN | 2FMDK3GC9CB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.