2017 KIA SPORTAGE — Complaint #1763670
Open-data reference.
NHTSA Complaint about POWER TRAIN:SHIFT LINKAGE/CABLE/ROD:RETAINING FASTENERS/HARDWARE filed August 17, 2021
NHTSA complaint #1763670 (ODI reference 11429510) concerns a 2017 KIA SPORTAGE and was filed on August 17, 2021. The owner reports the failure occurred on July 31, 2021. The vehicle had 95,079 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as power train:shift linkage/cable/rod:retaining fasteners/hardware, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SPORTAGE cohort independently describe similar power train:shift linkage/cable/rod:retaining fasteners/hardware failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 KIA SPORTAGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Kia Sportage. The contact stated while driving 65 MPH, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact stated that while attempting to restart the vehicle there was an abnormal knocking sound and the vehicle lost power. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced; however, the dealer informed the contact that the repair would not be covered under the warranty since the knock sensor software upgrade was not completed on the vehicle prior to the failure. The manufacturer was made aware of the failure and stated that the knock sensor software upgrade was not completed on the vehicle prior to the failure and offered no further assistance. The vehicle was not repaired. The failure mileage was 95,079.
Complaint Details
| NHTSA Complaint ID | 1763670 |
| ODI Number | 11429510 |
| Date Filed | August 17, 2021 |
| Failure Date | July 31, 2021 |
| VIN | KNDPMCAC8H7 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.