2014 CADILLAC CTS — Complaint #1762790
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed August 12, 2021
NHTSA complaint #1762790 (ODI reference 11428845) concerns a 2014 CADILLAC CTS and was filed on August 12, 2021. The owner reports the failure occurred on May 19, 2021. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC CTS cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CADILLAC CTS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Cadillac CTS. The contact stated while driving 25 mph, the contact heard a roaring noise coming from the rear of the vehicle. The contact pulled the vehicle over to the side of the road and inspected the vehicle but did not find an issue with the vehicle. The contact was able to continue driving however, the abnormal noise was still heard while the contact was driving the vehicle. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed a failure with the rear axle differential which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Complaint Details
| NHTSA Complaint ID | 1762790 |
| ODI Number | 11428845 |
| Date Filed | August 12, 2021 |
| Failure Date | May 19, 2021 |
| VIN | 1G6AY5SX7E0 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.