2015 FORD ESCAPE — Complaint #1762354
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed August 10, 2021
NHTSA complaint #1762354 (ODI reference 11428516) concerns a 2015 FORD ESCAPE and was filed on August 10, 2021. The owner reports the failure occurred on August 5, 2021. The vehicle had 117,400 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Ford Escape. The contact stated that the rear driverâs side door failed to latch after multiple attempts to close the door. The contact wrapped a bungee cord around the door and drove the vehicle to a dealer. The contact was informed by the dealer that her vehicle was included in NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and the vehicle was left overnight for the repair. The next day, the contact received a call from the dealer and was informed that the recall repair would not be performed due to damage to the front driverâs side door. The contact stated that an attempt to break into her vehicle had been made months prior which left a hole right above the front driver side door handle. The contact was provided an estimate to repair the damage so that recall repair could be performed. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately
Complaint Details
| NHTSA Complaint ID | 1762354 |
| ODI Number | 11428516 |
| Date Filed | August 10, 2021 |
| Failure Date | August 5, 2021 |
| VIN | 1FMCU9G98FU |
Similar LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints for 2015 FORD ESCAPE
The contact owns a 2015 Ford Escape. The contact stated that the rear passenger's side door failed to lock and latch securely. The dealer and the manufacturer were not notified of the failure. The veh
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, one of the rear doors unexpectedly unlatched while his son was sitting by the door. The contact stated th
Rear passenger door wonât latch. Appears to be a problem with the mechanism in the door. It remains stationary when the door handle is pulled. Door doesnât stay closed when driving. No accidents
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the doors intermittently failed to unlock, and
The contact owns a 2015 Ford Escape. The contact stated while attempting to close the door, the door failed to latch securely. The driver's side rear door ajar warning light was illuminated. The vehic
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.