2019 VOLKSWAGEN ATLAS — Complaint #1761000
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM filed August 2, 2021
NHTSA complaint #1761000 (ODI reference 11427499) concerns a 2019 VOLKSWAGEN ATLAS and was filed on August 2, 2021. The owner reports the failure occurred on March 5, 2020. The vehicle had 13,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS cohort independently describe similar forward collision avoidance: sensing system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 VOLKSWAGEN ATLAS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30-35 mph, the vehicle inadvertently stalled but remained in motion. The warning message "There Is Someone in Front of You" appeared on the instrument panel. The contact stated that the vehicle restarted on its own and she was able to drive to her destination. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. On another occasion while driving at an undisclosed speed, the vehicle decelerated independently and the message "There Is Someone in Front of You" appeared on the instrument panel. The contact also stated that the air bag warning light illuminated once, and the rear-view camera screen would inadvertently go black. The vehicle was taken to a second the dealer The Autobarn Volkswagen of Countryside Auto Service (6161 Joliet Rd, Countryside, IL 60525) who informed the contact that they could not duplicate the failure. The manufacturer was mad
Complaint Details
| NHTSA Complaint ID | 1761000 |
| ODI Number | 11427499 |
| Date Filed | August 2, 2021 |
| Failure Date | March 5, 2020 |
| VIN | 1V2XR2CA5KC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.