2013 FORD EXPLORER — Complaint #1759181
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST SYSTEM filed July 23, 2021
NHTSA complaint #1759181 (ODI reference 11426156) concerns a 2013 FORD EXPLORER and was filed on July 23, 2021. The owner reports the failure occurred on April 11, 2021. The vehicle had 93,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar steering:hydraulic power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Explorer. The contact stated while driving 5 mph, he noticed that the power steering assist warning light was illuminated before the vehicle lost power steering functionality. The contact pulled over to the side of the roadway and restarted the vehicle however, the power steering functionality did not return. The vehicle was towed back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 93,000.
Complaint Details
| NHTSA Complaint ID | 1759181 |
| ODI Number | 11426156 |
| Date Filed | July 23, 2021 |
| Failure Date | April 11, 2021 |
| VIN | 1FM5K7F88DG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.