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2018 DODGE CHARGER — Complaint #1758703

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NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN filed July 21, 2021

NHTSA complaint #1758703 (ODI reference 11425787) concerns a 2018 DODGE CHARGER and was filed on July 21, 2021. The owner reports the failure occurred on June 1, 2021. The vehicle had 47,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:adas:video monitor/screen, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE CHARGER cohort independently describe similar electrical system:adas:video monitor/screen failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 DODGE CHARGER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 DODGE CHARGER
Component
ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN
State
Texas
Mileage
47,000 mi

Complaint Description

The contact owns a 2018 Dodge Charger. The contact stated while operating the vehicle the touch screen display had delaminated and dethatched causing the back-up camera to become inoperable. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was contacted regarding the failure and the owner was informed that the display screen needed to be replaced. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 47,000.

Complaint Details

NHTSA Complaint ID 1758703
ODI Number 11425787
Date Filed July 21, 2021
Failure Date June 1, 2021
VIN 2C3CDXHG7JH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.