2011 LEXUS RX — Complaint #1758520
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN filed July 20, 2021
NHTSA complaint #1758520 (ODI reference 11425648) concerns a 2011 LEXUS RX and was filed on July 20, 2021. The owner reports the failure occurred on July 18, 2021. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication:filter/screen, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS RX cohort independently describe similar engine and engine cooling:engine:oil/lubrication:filter/screen failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 LEXUS RX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Something had broken causing oil draining out of the car while driving on the highway. The car lost power and I pulled over immediately and shut off the engine. I opened the hood and saw nothing wrong, however when I checked the oil, there was no oil. I then proceeded to look under the car and there was oil all over the under carriage. I then did a walk around and found oil all over the back side. Me and my family were stranded while we waited for a tow truck. We had the tow truck take the RX350 to the local Lexus (Kuni in Denver) dealership where this car has been serviced all its life. When I received the initial call from the service department, He had said he is 99% sure this is the oil cooler pipe. He then said this is a known defect in the design of this part. When I googled "RX350 oil cooler pipe" numerous complaints came back. The initial design is rubber and now they installed one that is metal. This could have been fatal if we had traffic near us. Also this could have major d
Complaint Details
| NHTSA Complaint ID | 1758520 |
| ODI Number | 11425648 |
| Date Filed | July 20, 2021 |
| Failure Date | July 18, 2021 |
| VIN | JTJBK1BA8B2 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.