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2020 FORD F-250 — Complaint #1758382

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE filed July 19, 2021

NHTSA complaint #1758382 (ODI reference 11425543) concerns a 2020 FORD F-250 and was filed on July 19, 2021. The owner reports the failure occurred on March 1, 2021. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 cohort independently describe similar power train:automatic transmission:control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD F-250 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD F-250
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
State
New York

Complaint Description

On numerous occasions when trying to accelerate to merge into traffic, the throttle does not respond to the request for multiple seconds, then power is returned and truck lunges. This has caused merging traffic to not understand my intention and they overcompensate. This also happens when trying to overcome another vehicle, which could lead to inability and raises risk of not having enough anticipated lead time to overcome other vehicle.

Complaint Details

NHTSA Complaint ID 1758382
ODI Number 11425543
Date Filed July 19, 2021
Failure Date March 1, 2021
VIN 1FT7W2BN5LE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.