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2019 FORD F-150 — Complaint #1757764

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE filed July 16, 2021

NHTSA complaint #1757764 (ODI reference 11425058) concerns a 2019 FORD F-150 and was filed on July 16, 2021. The owner reports the failure occurred on July 16, 2021. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar power train:automatic transmission:control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 FORD F-150
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
State
North Carolina

Complaint Description

10R180 dropping from 10th gear to 5th gear when cruise is set and accelerator is pressed Truck will set advanced traction control warning off and slam so hard into 5th gear you are destructed looking to see if you were in a accident.. I have videos that were provided to Ford Motor Company and have had in 2 Ford dealership s 3 times for repairs.Ford Motor Company has 2 engineer cases opened on truck the second case they told dealership it was my fault with the abrupt shifting slamming and traction control warning at 72 mph on interstate. Ford refuses to address the safety issue. It is a hazard to me and passengers in my vehicle as well as the motoring public. Ford motor company has been notified they can assume liability if I am in a accident and someone is injured due to their negligence or refusal to fix defect. Truck has had issues since around 3500 on the odometer it now has 16,567 miles currently.This as well as any other erratic shifting complaints with said 10R180 should be fully

Complaint Details

NHTSA Complaint ID 1757764
ODI Number 11425058
Date Filed July 16, 2021
Failure Date July 16, 2021
VIN 1FTEW1E4XKK

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.