2012 MAZDA MAZDA3 — Complaint #1756067
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DASHBOARD filed July 7, 2021
NHTSA complaint #1756067 (ODI reference 11423801) concerns a 2012 MAZDA MAZDA3 and was filed on July 7, 2021. The owner reports the failure occurred on July 6, 2021. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:interior panels:dashboard, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA MAZDA3 cohort independently describe similar structure:interior panels:dashboard failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 MAZDA MAZDA3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The dashboard on my Mazda3 has popped up and is causing me to be distracted while I drive, and I am concerned that this could have an impact on airbag deployment, as the lifted dash provides an opening to the wiring and airbags within. I became aware yesterday that this is an issue that Mazda tried to remedy by extending their warranty in 2017 for my car model. However, I was never notified, and the warranty has now expired. I spoke with Mazda Corporate (call reference # 1-4144339276) and they would not honor the extended warranty to remedy the issue because the time frame has expired. Had I been notified by Mazda and known that this were an issue, I would have had the dash replaced when the warranty was extended. Mazda did not do their due diligence and notify me of their dashboard issue, and denied their failure to notify me when questioned. This places a concern about the practices of Mazda and caring for the safety of their car buyers.
Complaint Details
| NHTSA Complaint ID | 1756067 |
| ODI Number | 11423801 |
| Date Filed | July 7, 2021 |
| Failure Date | July 6, 2021 |
| VIN | JM1BL1VG7C1 |
Similar STRUCTURE:INTERIOR PANELS:DASHBOARD Complaints for 2012 MAZDA MAZDA3
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.