2021 TESLA MODEL S — Complaint #1755978
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN filed July 7, 2021
NHTSA complaint #1755978 (ODI reference 11423729) concerns a 2021 TESLA MODEL S and was filed on July 7, 2021. The owner reports the failure occurred on July 2, 2021. The vehicle had 45 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:adas:video monitor/screen, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL S cohort independently describe similar electrical system:adas:video monitor/screen failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL S shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Tesla Model S. The contact stated that on several occasions while the vehicle was stationary or while driving at various speeds, the instrument cluster screen went blank and was unable to control the vehicle. The contact experienced the failure approximately twenty times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45.
Complaint Details
| NHTSA Complaint ID | 1755978 |
| ODI Number | 11423729 |
| Date Filed | July 7, 2021 |
| Failure Date | July 2, 2021 |
| VIN | 5YJSA1E59MF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.