2004 BUICK LESABRE — Complaint #1754921
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DRUM:SHOES/LININGS filed June 30, 2021
NHTSA complaint #1754921 (ODI reference 11422945) concerns a 2004 BUICK LESABRE and was filed on June 30, 2021. The owner reports the failure occurred on May 2, 2019. The vehicle had 116,500 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as service brakes, air:drum:shoes/linings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK LESABRE cohort independently describe similar service brakes, air:drum:shoes/linings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 BUICK LESABRE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2004 Buick LeSabre. The contact stated while driving 35 mph and depressing on the brake pedal, the brake pedal went straight to the floor and the vehicle gradually decreased in speed to a stop. There was an unknown warning light illuminated. The contact continued driving to his residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake lines were leaking brake fluid. The independent mechanic repaired the vehicle however, the failure reoccurred. The vehicle was taken back to the same independent mechanic and three additional brake lines were replaced. The vehicle was repaired however, the contact was concerned that after inspecting the vehicle himself, he became aware that one of the brake lines was rusted which might cause the failure to recur. The manufacturer was not made aware of the failure. The failure mileage approximately was 116,500.
Complaint Details
| NHTSA Complaint ID | 1754921 |
| ODI Number | 11422945 |
| Date Filed | June 30, 2021 |
| Failure Date | May 2, 2019 |
| VIN | 1G4HP52K944 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.