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2015 JEEP CHEROKEE — Complaint #1753711

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR filed June 23, 2021

NHTSA complaint #1753711 (ODI reference 11422019) concerns a 2015 JEEP CHEROKEE and was filed on June 23, 2021. The owner reports the failure occurred on October 10, 2017. The vehicle had 143,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:solenoid/actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar engine and engine cooling:engine:solenoid/actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 JEEP CHEROKEE
Component
ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR
State
California
Mileage
143,000 mi

Complaint Description

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power causing the vehicle to jerk back and forth and eventually stall. After a few minutes, the contact restarted the vehicle and was able to continue to their destination, however, the failure persisted several times thereafter. The contact noticed after doing an oil change the vehicle would consume a lot of oil and shortly after the oil change check engine warning light would illuminate. The contact checked the oil level and found the level low. The contact took the vehicle to a local dealer to have it inspected, but the dealer could not duplicate the failure. The failure continued and the vehicle was taken back to the dealer where the failure was diagnosed as a multi-air actuator with the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage 143,000.

Complaint Details

NHTSA Complaint ID 1753711
ODI Number 11422019
Date Filed June 23, 2021
Failure Date October 10, 2017
VIN 1C4PJLCB4FW

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.