2008 MERCEDES-BENZ E320 — Complaint #1753293
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS filed June 21, 2021
NHTSA complaint #1753293 (ODI reference 11421703) concerns a 2008 MERCEDES-BENZ E320 and was filed on June 21, 2021. The owner reports the failure occurred on June 20, 2021. The vehicle had 155,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:air suspension system:lines and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E320 cohort independently describe similar suspension:rear:springs:air suspension system:lines and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 MERCEDES-BENZ E320 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2008 Mercedes-Benz E350. The contact stated while the vehicle was parked the contact heard a hissing noise coming from the vehicle. The contact noticed the rear suspension on the driver's side was deflated sitting very low to the ground. The contact stated when they entered the vehicle to turn it on they received an error message on the display console stating the vehicle too low to drive. A few weeks prior to the failure the contact had the vehicle repaired by a local dealer for the rear suspension toe link and is concerned the failure that occurred on the vehicle is related to that repair. The vehicle was not inspected or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 155,000.
Complaint Details
| NHTSA Complaint ID | 1753293 |
| ODI Number | 11421703 |
| Date Filed | June 21, 2021 |
| Failure Date | June 20, 2021 |
| VIN | WDBUH87X68B |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.