2019 TOYOTA C-HR — Complaint #1752718
Open-data reference.
NHTSA Complaint about POWER TRAIN:AXLE HUBS filed June 17, 2021
NHTSA complaint #1752718 (ODI reference 11421286) concerns a 2019 TOYOTA C-HR and was filed on June 17, 2021. The owner reports the failure occurred on May 28, 2021. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as power train:axle hubs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA C-HR cohort independently describe similar power train:axle hubs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 TOYOTA C-HR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Toyota C-HR. The contact stated while driving at various speeds, an abnormal whining sound was coming from the rear axle hubs. The contact had taken the vehicle to a dealer where they informed him that they could not offer any assistance due to the vehicle being out of warranty. The manufacturer was also notified of the failure and a case number was provided. The contact was informed that a representative would call back however, the contact had not received a response. The vehicle was not repaired. The approximate failure mileage was 115,000.
Complaint Details
| NHTSA Complaint ID | 1752718 |
| ODI Number | 11421286 |
| Date Filed | June 17, 2021 |
| Failure Date | May 28, 2021 |
| VIN | NMTKHMBX9KR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.