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2020 VOLKSWAGEN TIGUAN — Complaint #1752129

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NHTSA Complaint about FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL filed June 14, 2021

NHTSA complaint #1752129 (ODI reference 11420847) concerns a 2020 VOLKSWAGEN TIGUAN and was filed on June 14, 2021. The owner reports the failure occurred on May 29, 2021. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:fuel injection system:fuel rail, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TIGUAN cohort independently describe similar fuel system, gasoline:fuel injection system:fuel rail failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 VOLKSWAGEN TIGUAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 VOLKSWAGEN TIGUAN
Component
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
State
Virginia

Complaint Description

One of the fuel injectors cracked along with the fuel rail leading to a very large fuel leak. There was also an oil leak at the same time, but the origin has not been diagnosed. The vehicle was towed to the dealership to diagnose the problem and attempt repair. There were no warning lights, signs, or symptoms. I started the vehicle and drove approximately 20 ft to a stop sign, going under 10 mph, and all of a sudden smelled an extreme odor of gasoline. The check engine and other driver alerts came on.

Complaint Details

NHTSA Complaint ID 1752129
ODI Number 11420847
Date Filed June 14, 2021
Failure Date May 29, 2021
VIN 3VV2B7AX0LM

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.