2014 FORD FUSION — Complaint #1751768
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN filed June 11, 2021
NHTSA complaint #1751768 (ODI reference 11420592) concerns a 2014 FORD FUSION and was filed on June 11, 2021. The owner reports the failure occurred on May 28, 2021. The vehicle had 76,046 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as electrical system:adas:video monitor/screen, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar electrical system:adas:video monitor/screen failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Fusion. The contact stated while entering and starting the vehicle she noticed that the center console display screen started flashing with lines and numbers running on the screen before going completely white. The contact stated that the failure stayed that way for a couple of days and went away but the failure recurred several times afterward. The next time the failure occurred, the contact was driving at undisclosed speed at night and the screen was flashing continually which made it difficult for the contact to see anything in front of her vehicle. The contact pulled over and restarted the vehicle and continued driving to the residence. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the display was defective and needed to be replaced. The vehicle was not repaired. The contact suffered from epilepsy seizures and was concerned that while driving, the failure could trigger a seizure. The manufacture was made
Complaint Details
| NHTSA Complaint ID | 1751768 |
| ODI Number | 11420592 |
| Date Filed | June 11, 2021 |
| Failure Date | May 28, 2021 |
| VIN | 3FA6P0H74ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.