2018 TOYOTA SIENNA — Complaint #1750963
Open-data reference.
NHTSA Complaint about AIR BAGS:SIDE/WINDOW:CURTAIN filed June 7, 2021
NHTSA complaint #1750963 (ODI reference 11419945) concerns a 2018 TOYOTA SIENNA and was filed on June 7, 2021. The owner reports the failure occurred on June 1, 2021. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as air bags:side/window:curtain, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar air bags:side/window:curtain failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
When turning left in a busy intersection, our van was struck by another vehicle on the front passenger corner of the car. The strike occurred with my van going about 10 mph, the other car going about 45 mph. All of the airbags deployed. When the airbags deployed, the coverings on the lights came off and the small lightbulb and silver casing projected out, scratching my son's arm. Nothing in the vehicle should break or become a projectile when the airbags deploy. I am not certain on the last few questions.
Complaint Details
| NHTSA Complaint ID | 1750963 |
| ODI Number | 11419945 |
| Date Filed | June 7, 2021 |
| Failure Date | June 1, 2021 |
| VIN | 5TDYZ3DC7JS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.