2020 TESLA MODEL X — Complaint #1750644
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:CONTROL MODULE filed June 4, 2021
NHTSA complaint #1750644 (ODI reference 11419702) concerns a 2020 TESLA MODEL X and was filed on June 4, 2021. The owner reports the failure occurred on December 20, 2020. The vehicle had 10,311 miles on the odometer at the time of the incident. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as electrical system:adas:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL X cohort independently describe similar electrical system:adas:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 TESLA MODEL X shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Tesla Model X. The contact stated while starting the vehicle, the driver screen and the center console screen went dark which caused the contact to have no access to electrical features in the vehicle. The contact restarted the vehicle and temporarily the vehicle operated as designed. The failure recurred several times. During the failures, the electrical functions and safety features were inoperable. The local dealer sent a mechanic to the residence to reformat the software however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,311.
Complaint Details
| NHTSA Complaint ID | 1750644 |
| ODI Number | 11419702 |
| Date Filed | June 4, 2021 |
| Failure Date | December 20, 2020 |
| VIN | 5YJXCDE20LF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.