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2017 GENESIS G80 — Complaint #1749046

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NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES filed May 25, 2021

NHTSA complaint #1749046 (ODI reference 11418469) concerns a 2017 GENESIS G80 and was filed on May 25, 2021. The owner reports the failure occurred on May 13, 2021. The vehicle had 23,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery:cables, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GENESIS G80 cohort independently describe similar electrical system:12v/24v/48v battery:cables failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 GENESIS G80 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 GENESIS G80
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
State
New York
Mileage
23,000 mi

Complaint Description

The contact owns a 2017 Genesis G80. The contact stated while driving 65 mph, there was a loud sound coming from underneath the vehicle. The vehicle loses motive power and power steering functionality. The contact manually steered the vehicle over to the side of the road. The contact attempted to restart the vehicle however, there was no electrical power present. The vehicle was towed to the nearest town and was inspected by the tow truck driver. The contact was informed that the battery terminals were not properly connected. The tow truck driver reconnected the battery and restarted the vehicle. The contact took the vehicle to a local dealer where the mechanic replaced the passenger’s side inner fender liner. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,000.

Complaint Details

NHTSA Complaint ID 1749046
ODI Number 11418469
Date Filed May 25, 2021
Failure Date May 13, 2021
VIN KMHGN4JE6HU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.