2011 HYUNDAI VERACRUZ — Complaint #1748201
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST SYSTEM filed May 19, 2021
NHTSA complaint #1748201 (ODI reference 11417824) concerns a 2011 HYUNDAI VERACRUZ and was filed on May 19, 2021. The owner reports the failure occurred on October 14, 2020. The vehicle had 85,807 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI VERACRUZ cohort independently describe similar steering:hydraulic power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 HYUNDAI VERACRUZ shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILURE WAS DUE TO OIL LEAKING FROM THE VALVE COVER GASKET ONTO THE POWER STEERING BELT. THE CONTACT STATED THAT IT WAS THE THIRD TIME THAT THE FAILURE HAD OCCURRED. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED ANOTHER DEALER â POTAMKIN HYUNDAI, WHERE THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED. THE SECOND TIME THE VEHICLE WAS TAKEN TO Delray Acura AND BOTH VALVE COVER GASKETS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE REMED
Complaint Details
| NHTSA Complaint ID | 1748201 |
| ODI Number | 11417824 |
| Date Filed | May 19, 2021 |
| Failure Date | October 14, 2020 |
| VIN | KM8NU4CC5BU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.