2020 HONDA ACCORD — Complaint #1742320
Open-data reference.
NHTSA Complaint about SUSPENSION: ADJUSTMENT:MANUAL filed April 20, 2021
NHTSA complaint #1742320 (ODI reference 11413008) concerns a 2020 HONDA ACCORD and was filed on April 20, 2021. The owner reports the failure occurred on March 15, 2021. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension: adjustment:manual, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA ACCORD cohort independently describe similar suspension: adjustment:manual failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 HONDA ACCORD shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A THUMPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL VALLEY HONDA (664 THOMAS LANE, EL CENTRO, CA 92243) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE REAR WHEELS COULD NOT BE ADJUSTED WHILE PERFORMING AN ALIGNMENT ON THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT HE SHOULD PURCHASE A CAMBER ADJUSTER KIT TO FIX THE ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT IF THE VEHICLE IS NOT UNDER WARRANTY THERE WOULD BE NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Complaint Details
| NHTSA Complaint ID | 1742320 |
| ODI Number | 11413008 |
| Date Filed | April 20, 2021 |
| Failure Date | March 15, 2021 |
| VIN | 1HGCV2F99LA |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.