2010 CADILLAC ESCALADE — Complaint #1736610
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG filed March 26, 2021
NHTSA complaint #1736610 (ODI reference 11404990) concerns a 2010 CADILLAC ESCALADE and was filed on March 26, 2021. The owner reports the failure occurred on March 1, 2021. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as equipment:electrical:aux audio jack/plug, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC ESCALADE cohort independently describe similar equipment:electrical:aux audio jack/plug failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CADILLAC ESCALADE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT NOTIFIED IMPERIAL VALLEY CHEVROLET BUICK GMC CADILLAC (602 WAKE AVE, EL CENTRO, CA 92243) AND WAS INFORMED THAT THEY NEITHER HAD THE TOOLS NOR THE PROCEDURE TO REPAIR THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THEY KNEW NOTHING ABOUT THE RECALL. THE CONTACT WAS TRANSFERRED TO ANOTHER NUMBER HOWEVER, THERE WAS NO RESPONSE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Complaint Details
| NHTSA Complaint ID | 1736610 |
| ODI Number | 11404990 |
| Date Filed | March 26, 2021 |
| Failure Date | March 1, 2021 |
| VIN | 1GYUKAEF2AR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.