2012 CHRYSLER TOWN AND COUNTRY — Complaint #1727577
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS filed February 17, 2021
NHTSA complaint #1727577 (ODI reference 11396635) concerns a 2012 CHRYSLER TOWN AND COUNTRY and was filed on February 17, 2021. The owner reports the failure occurred on February 7, 2021. The vehicle had 126,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:fuses, relays, contacts, and shunts, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar electrical system:propulsion system:fuses, relays, contacts, and shunts failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY FAILED TO GET POWER FROM THE TIPM AND THAT THE FUEL PUMP RELAY NEEDED TO BE BYPASSED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.*DT*JB
Complaint Details
| NHTSA Complaint ID | 1727577 |
| ODI Number | 11396635 |
| Date Filed | February 17, 2021 |
| Failure Date | February 7, 2021 |
| VIN | 2C4RC1BG3CR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.