2015 MERCEDES-BENZ CLA250 — Complaint #1708719
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK filed November 24, 2020
NHTSA complaint #1708719 (ODI reference 11376213) concerns a 2015 MERCEDES-BENZ CLA250 and was filed on November 24, 2020. The owner reports the failure occurred on November 13, 2020. The vehicle had 94,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ CLA250 cohort independently describe similar latches/locks/linkages:trunk lid:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 MERCEDES-BENZ CLA250 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS OR WHILE STATIONARY, THE TRUNK INDEPENDENTLY UNLATCHED AND OPENED WITHOUT WARNING. AN INDEPENDENT DEALER WAS CONTACTED AND THE CONTACT INFORMED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER WHERE IT WAS SUGGESTED THAT THE VEHICLE BE LEFT OVERNIGHT HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Complaint Details
| NHTSA Complaint ID | 1708719 |
| ODI Number | 11376213 |
| Date Filed | November 24, 2020 |
| Failure Date | November 13, 2020 |
| VIN | WDDSJ4GB0FN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.