2017 KIA SORENTO — Complaint #1691578
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:SWITCH filed September 11, 2020
NHTSA complaint #1691578 (ODI reference 11354387) concerns a 2017 KIA SORENTO and was filed on September 11, 2020. The owner reports the failure occurred on July 29, 2020. The vehicle had 43,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar exterior lighting:headlights:switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THE AUTO LIGHT SWITCH FAILED TO TURN OFF THE LIGHTS WHEN THE VEHICLE WAS SHUTOFF. THERE WAS NO WARNING LIGHT. THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON ONE OF THE OCCASIONS IT RAINED. THE CONTACT CALLED THE GATEWAY KIA OF NORTH BRUNSWICK NJ DEALER LOCATED AT 720 CAROLIER LN, NORTH BRUNSWICK TOWNSHIP, NJ 08902, AND WAS INFORMED TO TURN THE AUTO SWITCH TO THE OFF POSITION. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE TECHNICIAN CHECKED THE VEHICLE AND TOLD THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Complaint Details
| NHTSA Complaint ID | 1691578 |
| ODI Number | 11354387 |
| Date Filed | September 11, 2020 |
| Failure Date | July 29, 2020 |
| VIN | 5XYPKDA50HG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.