2013 FORD ESCAPE — Complaint #1677180
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed July 15, 2020
NHTSA complaint #1677180 (ODI reference 11339569) concerns a 2013 FORD ESCAPE and was filed on July 15, 2020. The owner reports the failure occurred on June 15, 2020. The vehicle had 145,303 miles on the odometer at the time of the incident. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.
Complaint Details
| NHTSA Complaint ID | 1677180 |
| ODI Number | 11339569 |
| Date Filed | July 15, 2020 |
| Failure Date | June 15, 2020 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.