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2014 DODGE DURANGO — Complaint #1676418

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NHTSA Complaint about AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION filed July 13, 2020

NHTSA complaint #1676418 (ODI reference 11338989) concerns a 2014 DODGE DURANGO and was filed on July 13, 2020. The owner reports the failure occurred on June 15, 2020. The vehicle had 106,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as air bags:passenger side frontal:cushion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE DURANGO cohort independently describe similar air bags:passenger side frontal:cushion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE DURANGO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 DODGE DURANGO
Component
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
State
North Carolina
Mileage
106,000 mi

Complaint Description

FRONT PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN. I WAS NOT IN THE CAR WHEN IT HAPPENED. NO ACCIDENT OF ANY SORT.

Complaint Details

NHTSA Complaint ID 1676418
ODI Number 11338989
Date Filed July 13, 2020
Failure Date June 15, 2020
VIN 1C4RDJDG6EC

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.