2014 DODGE DURANGO — Complaint #1676418
Open-data reference.
NHTSA Complaint about AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION filed July 13, 2020
NHTSA complaint #1676418 (ODI reference 11338989) concerns a 2014 DODGE DURANGO and was filed on July 13, 2020. The owner reports the failure occurred on June 15, 2020. The vehicle had 106,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as air bags:passenger side frontal:cushion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE DURANGO cohort independently describe similar air bags:passenger side frontal:cushion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE DURANGO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
FRONT PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN. I WAS NOT IN THE CAR WHEN IT HAPPENED. NO ACCIDENT OF ANY SORT.
Complaint Details
| NHTSA Complaint ID | 1676418 |
| ODI Number | 11338989 |
| Date Filed | July 13, 2020 |
| Failure Date | June 15, 2020 |
| VIN | 1C4RDJDG6EC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.