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2017 FORD EXPEDITION — Complaint #1675177

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NHTSA Complaint about VEHICLE SPEED CONTROL:THROTTLE:ACTUATOR/STEPPER MOTOR filed July 8, 2020

NHTSA complaint #1675177 (ODI reference 11338125) concerns a 2017 FORD EXPEDITION and was filed on July 8, 2020. The owner reports the failure occurred on July 1, 2020. The vehicle had 73,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as vehicle speed control:throttle:actuator/stepper motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar vehicle speed control:throttle:actuator/stepper motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD EXPEDITION
Component
VEHICLE SPEED CONTROL:THROTTLE:ACTUATOR/STEPPER MOTOR
State
North Carolina
Mileage
73,000 mi

Complaint Description

WHILE GETTING ON INTERSTATE MY 2017 EXPEDITION EL 4X4 WAS SHIFTING AND COMING UP TO HIGHWAY SPEED , WHEN IT SEEMED TO RUN ROUGH AND FELT LIKE IT MISSED A SHIFT. I LET OFF GAS PEDAL, ENGINE ROUGHNESS TEMPORARILY WENT AWAY. NOW I'M GETTING CLOSER TO GETTING ON HIGHWAY , APPLIED GAS AGAIN AND ENGINE GOT ROUGH RUNNING AGAIN AND TOOL SYMBOL APPEARED ON DASH . I LOST ALL ACCELERATION AND POWER TO WHEELS WHILE TRYING TO ENTER AN INTERSTATE. VERY DANGEROUS AND LIFE THREATENING IF I DID NOT HAVE A LONG SHOULDER TO PULL OFF ON. PULLED OVER STOPPED ENGINE. LET SIT FOR 5 OR SO MINS. STARTED UP AND TOOL SYMBOL WAS GONE. GOT ON HIGHWAY UP TO SPEED THIS TIME THEN SAME THING HAPPENED AGAIN. ROUGH RUNNING , LOST ALL POWER TO WHEELS, TOOL SYMBOL APPEARED AGAIN BUT GOT THE CHECK ENGINE LIGHT THIS TIME. LUCKILY I WAS PASSING AN EXIT AND HAD TIME TO GET OFF INTERSTATE 77 BEFORE I GOT RUN OVER FROM BEHIND. STOPPED N RESTARTED. GOT TRUCK TO MY MECHANIC AND THEY PULLED A THROTTLE BODY CODE ON THE

Complaint Details

NHTSA Complaint ID 1675177
ODI Number 11338125
Date Filed July 8, 2020
Failure Date July 1, 2020
VIN 1FMJK2AT7HE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.