2015 GMC YUKON — Complaint #1674561
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SHOCK ABSORBER filed July 6, 2020
NHTSA complaint #1674561 (ODI reference 11337641) concerns a 2015 GMC YUKON and was filed on July 6, 2020. The owner reports the failure occurred on November 1, 2019. The vehicle had 45,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as suspension:front:shock absorber, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC YUKON cohort independently describe similar suspension:front:shock absorber failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 GMC YUKON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE VEHICLE WAS TAKEN TO STATEN ISLAND GMC LOCATED AT 1855 HYLAN BLVD, STATEN ISLAND, NY 10305 WHO DIAGNOSED THAT THE SET OF SHOCK ABSORBERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. Consumer stated besides having a few recalls that were resolved consumer have had a lifter & pushrod problem in 2018 that was under warranty! The vehicle was at the dealership for 22 days! Since then consumer had to replace 4 shock absorbers at a cost of over 3 thousand dollars, consumer had transmission problems, tail light problems & air conditioning problems! Consumer had same problem with the lifters & push rods at 64 thousand miles dealership canât take the vehicle till March 1st.
Complaint Details
| NHTSA Complaint ID | 1674561 |
| ODI Number | 11337641 |
| Date Filed | July 6, 2020 |
| Failure Date | November 1, 2019 |
| VIN | 1GKS2CKJXFR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.