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2020 FORD F-350 — Complaint #1674071

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NHTSA Complaint about EQUIPMENT:RECREATIONAL VEHICLE/TRAILER filed July 3, 2020

NHTSA complaint #1674071 (ODI reference 11337326) concerns a 2020 FORD F-350 and was filed on July 3, 2020. The owner reports the failure occurred on June 9, 2020. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:recreational vehicle/trailer, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar equipment:recreational vehicle/trailer failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD F-350
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Crash
Yes
State
Florida

Complaint Description

FIFTH WHEEL ANDERSEN ULTIMATE HITCH SYSTEM FAILED WHILE WE WERE HAULING OUR UNIT. HITCH BROKE AND SAFETY CHAINS ALSO BROKE. UNIT WAS BLOWN OFF THE TRUCK WHILE DRIVING ON THE HIGHWAY CAUSING THE BALL TO BREAK SHEAR OFF DETACHING FROM TRUCK. COMPANY IS NOT WANTING TO DEAL WITH OUR INCIDENT. CAUSED OUR FIFTH WHEEL TO DETACH ON THE HIGHWAY AND ROLLED OVER. WE WERE HAULING UNDER WEIGHT TO WHAT THERE HITCH RECOMMENDS TO STAND 24,000 LBS OF TORQUE. WERE JUST ASKING FOR SOME HELP. OUR NEW $84,000 UNIT IS A COMPLETE LOSS AND OUR TRUCK IS IN THE COLLISION SHOP BEING REPAIRED. THANK YOU*DT*DT CONSUMER STATED MECHANIC DID NOT FIND ANY DAMAGE.*JB*DT*JB*DT*JB*DT*JB

Complaint Details

NHTSA Complaint ID 1674071
ODI Number 11337326
Date Filed July 3, 2020
Failure Date June 9, 2020
VIN 1FT8W3BT8KE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.