2018 FORD MUSTANG — Complaint #1673981
Open-data reference.
NHTSA Complaint about POWER TRAIN:MANUAL TRANSMISSION filed July 2, 2020
NHTSA complaint #1673981 (ODI reference 11337258) concerns a 2018 FORD MUSTANG and was filed on July 2, 2020. The owner reports the failure occurred on May 30, 2020. The vehicle had 13,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as power train:manual transmission, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG cohort independently describe similar power train:manual transmission failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD MUSTANG shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNABLE TO MANUALLY SHIFT INTO THIRD OR FOURTH GEAR ON A MANUAL TRANSMISSION. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD LOCATED AT 6015 PRESTON HWY, LOUISVILLE, KY 40219, WHERE THE VEHICLE WAS KEPT FOR 31 DAYS FOR REPAIRS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RETURNED, THE FAILURE RECURRED AND WAS MUCH WORSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO ADDITIONAL ASSISTANCE THAT COULD BE PROVIDED; STATING THAT THE REPAIRS WERE PERFORMED PER THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Complaint Details
| NHTSA Complaint ID | 1673981 |
| ODI Number | 11337258 |
| Date Filed | July 2, 2020 |
| Failure Date | May 30, 2020 |
| VIN | 1FA6P8CF3J5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.