2010 HYUNDAI SANTA FE — Complaint #1672099
Open-data reference.
NHTSA Complaint about AIR BAGS:SIDE/WINDOW filed June 25, 2020
NHTSA complaint #1672099 (ODI reference 11330874) concerns a 2010 HYUNDAI SANTA FE and was filed on June 25, 2020. The owner reports the failure occurred on June 23, 2020. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as air bags:side/window, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar air bags:side/window failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEED, THE FRONT DRIVER'S AND PASSENGER'S SIDE SIDE-CURTAIN AIR BAGS DEPLOYED WITHOUT AN IMPACT. THE PRESSURE FROM THE AIRBAG RIPPED THE SEAMS OF THE PASSENGER'S AND DRIVER'S SEATS. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT CALLED WINN HYUNDAI OF SANTA MARIA AT: (805)349-8500 AND WAS REFERRED TO THE CORPORATE CONSUMER AFFAIRS OFFICE. THE OFFICE SENT FORMS FOR THE CONTACT TO COMPLETE AND RETURN, ALONG WITH ANY PICTURES. THE DEALER ALSO REQUESTED THAT THE VEHICLE BE TAKEN IN TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Complaint Details
| NHTSA Complaint ID | 1672099 |
| ODI Number | 11330874 |
| Date Filed | June 25, 2020 |
| Failure Date | June 23, 2020 |
| VIN | 5NMSG3AB3AH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.