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2016 CHEVROLET SUBURBAN — Complaint #1672032

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR filed June 25, 2020

NHTSA complaint #1672032 (ODI reference 11330822) concerns a 2016 CHEVROLET SUBURBAN and was filed on June 25, 2020. The owner reports the failure occurred on June 20, 2020. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:compressor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SUBURBAN cohort independently describe similar visibility:defroster/defogger/hvac system:compressor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CHEVROLET SUBURBAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 CHEVROLET SUBURBAN
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
State
North Carolina
Mileage
80,000 mi

Complaint Description

I GOOGLED "AIR NOT WORKING 2016 SUBURBAN" EARLIER ON IN THE WEEK. I FOUND A VIDEO SAYING CHEVY HAS HAD A PROBLEM WITH THE AIR COMPRESSORS GOING BAD. WAS HOPING THAT WASN'T THE CASE WITH MINE. TOOK IT TO A MECHANIC TODAY AND HE SAID THE AIR COMPRESSOR WENT BAD AND LEAKED. $1025 TO REPAIR. I TOLD HIM MY FINDINGS FROM EARLIER ON IN THE WEEK AND MENTIONED THE VIDEO. HE (MY MECHANIC MARK) STATED HE HAS REPLACED MANY BEFORE. I ASKED SINCE HE HAS REPLACED MANY BEFORE IS THIS A RECALL ISSUE. MARK STATED NOT TO HIS KNOWLEDGE. HERE I SIT GOOGLING "2016 SUBURBAN AIR COMPRESSOR" AND I FIND THIS SITE AND ANOTHER SITE IN REFERENCE TO A LAW SUIT A GENTLEMAN FILED. IF THIS IS A COMMON ISSUE, WHICH IT SEEMS TO BE, CHEVROLET NEEDS TO STEP UP AND CORRECT THE PROBLEMS. ESPECIALLY AFTER READING A BUNCH OF COMPLAINTS ABOUT THE REASON THE AIR COMPRESSORS AREN'T FUNCTIONING PROPERLY, LEAKING, AND JUST BREAKING IS DUE TO TOO MUCH PRESSURE ON THE AIR COMPRESSOR AIR LINES. *TR

Complaint Details

NHTSA Complaint ID 1672032
ODI Number 11330822
Date Filed June 25, 2020
Failure Date June 20, 2020
VIN 1GNSCHKC8GR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.