2018 DODGE DURANGO — Complaint #1670932
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL filed June 22, 2020
NHTSA complaint #1670932 (ODI reference 11330072) concerns a 2018 DODGE DURANGO and was filed on June 22, 2020. The owner reports the failure occurred on June 20, 2020. The vehicle had 48,784 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as equipment:electrical, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE DURANGO cohort independently describe similar equipment:electrical failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 DODGE DURANGO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR
Complaint Details
| NHTSA Complaint ID | 1670932 |
| ODI Number | 11330072 |
| Date Filed | June 22, 2020 |
| Failure Date | June 20, 2020 |
| VIN | 1C4RDJDG6JC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.